Box Office Policy
Each person REGARDLESS OF AGE must have a valid ticket to enter a low(D_PERF_DESC).
NO REFUNDS. EXCHANGES only subject to the following conditions: 1) Tickets may be exchanged by simply calling the D_COMPANY_LONG Box Office at D_SWITCH_BOARD. 2) An exchange fee will be applied as follows: Subscription tickets: No Charge Non-Subscription tickets: may have a fee per ticket. Please retain your original tickets to redeem your new tickets upon presentation at the D_COMPANY_LONG Box Office. 3) Requests for ticket exchanges will be accepted up to 48 hours prior to the low(D_PERF_DESC) date of the tickets you are holding. This provides the D_COMPANY_LONG Box Office the opportunity to resell the exchanged tickets. 4) The difference in ticket price will be charged when upgrading your tickets to a more expensive night or low(D_SEAT_DESC).
Subscription tickets: No Charge Non-Subscription tickets: may have a fee per ticket. Please retain your original tickets to redeem your new tickets upon presentation at the D_COMPANY_LONG Box Office.
In the event that you have lost your tickets, please visit the D_COMPANY_LONG Box Office or call D_SWITCH_BOARD before your low(D_PERF_DESC) date.
Refer to Order Fee for the policy description.
Refer to Mailing Fee for the policy description.